How often should I have a massage?
Technically, you can have a massage every day, as long as you do not have any contraindications to massage. If you are able to get a massage on a weekly basis, you will notice a tremendous difference in the way your body looks and feels. However, massage at any interval will provide your body with preventative maintenance. The national surveys suggest that massage is mostly received on a monthly basis. 

I've heard people say they were sore or in pain after their massage. Is this normal?
Soreness may occur depending on several things. If the individual has never had a massage, the tissue is not used to being manipulated. If the pressure used was deep enough, soreness will occur. If the tissue had an injury and was manipulated, soreness may occur. It is very important that you communicate with your therapist while you are on the table, letting him/her know how you are feeling during the massage. You should not be uncomfortable at any time, unless you are receiving therapy for an injury or specific condition. To reduce soreness it is important to drink plenty of water after your massage to re-hydrate your tissue.

What is the atmosphere like?
At Debbie Grey's Heart Body Soul Massage & Day Spa we offer the elegance of a spa setting. When visiting other therapists their atmosphere varies depending on their environment. 

At a doctor or chiropractor's office, it is usually clinical and sterile. If you have an LMT come to your home, it may be difficult to relax with your phone ringing, kids or spouse interrupting, etc. unless you have created a place that blocks those items out while you are receiving your massage.

Our office was recently described by a client as, “a place you can feel calm and serene just by walking in the door.”

What is the difference between a masseuse and a massage therapist?
The word masseuse is derived from the French word massa, which means "to shampoo". It was first used hundreds of years ago when there were Greek "bath houses". In recent times, the term has been associated with the "massage parlor" trade, where inappropriate and illegal behavior was found to be happening. To separate these meanings from what we truly do as licensed health care practitioners, we now use the term massage therapist, to indicate that we are educated and licensed professionals in our field. So if your therapist corrects you, don't feel bad! It's an educational process!

What if I’m late?
Arriving late will limit the time for your treatment, lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest is not inconvenienced, and the full treatment price will apply.

Why do I have to drink water after a massage?
During your massage, the therapist helps your body to release toxins from your muscles while lengthening them. These toxins flow into your lymphatic system. By drinking water immediately after a massage, you are helping your lymphatic system flush the toxins out of your body.

What do I wear for a massage?
It is all about comfort when receiving a massage. Most clients remove all articles of clothing/undergarments. The fact is that their body is more covered during a massage than wearing shorts and a tee shirt. It is our personal policy to ALWAYS use sheet draping, and we expose only the specific regions of the body we are working on.

What is the cancellation policy?
We realize that emergency situations do arise and appreciate a phone call at any time.  We respectfully ask that you give at least 24 hours notice if you must cancel an appointment. A cancellation fee may be charged for any late cancellation or no show appointments.

How much should I tip my therapist?
A 20% gratuity is customary in the massage/spa industry. Should you wish to increase or reduce this amount based on your service satisfaction, please do so.

Can I use my cell phone?
In order to preserve the relaxing environment, we do ask that you turn off your cell phone while visiting us.

What should I wear into the sauna?
For your convenience we will supply you with a robe and slippers for use while at Debbie Grey's Heart Body Soul Massage & Day Spa. Others chose to bring their bathing suits to wear in this area. Please feel free to do what feels most comfortable to you.